1. Introduction

Fortune Masters Trading ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, portal, and services.

2. Information We Collect

2.1 Information You Provide Directly

Account Registration & License Activation:

• Name
• Email address
• Phone number (optional)
• License token (generated by the system)
• Broker account details (broker name, account type)
• Account number (detected automatically by the EA)

Contact & Inquiry Forms:

• Name, email, and phone number
• Broker preference
• Referral source (how you heard about us)
• Affiliate information (if applicable)
• Message content

2.2 Information Collected Automatically

License Validation:

• Your license token
• Account number
• Broker type
• EA version running on your system
• Timestamp of validation requests
• IP address

3. How We Use Your Information

3.1 License Management

• Generate and manage license tokens
• Validate licenses (every 4 hours via WebRequest)
• Track subscription status and expiration dates
• Detect and prevent token sharing
• Enforce version updates

3.2 Service Delivery

• Provide technical support
• Send updates, notifications, and announcements
• Process payments and refunds
• Maintain your account and portal access
• Customize your user experience

3.3 Communication

• Respond to inquiries and support requests
• Send transactional emails (welcome, password resets, upgrades)
• Share promotional offers and updates
• Notify you of license expiration or renewal reminders

4. How We Share Your Information

4.1 Information We Do NOT Share

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Information We MAY Share

Service Providers:

• Payment processors (for transaction processing)
• Email service providers (Brevo) for sending transactional and marketing emails
• Cloud hosting providers for data storage and backup
• Analytics services to understand platform usage

Legal Compliance:

• Law enforcement or government agencies if required by law
• To protect our legal rights or prevent fraud
• In response to legal process (subpoenas, court orders)

5. Data Retention

5.1 How Long We Keep Data

• License & Account Information: Retained for the duration of your subscription plus 12 months
• Support & Communication Logs: Retained for 24 months
• Transactional Data: Retained for 7 years (for financial and legal compliance)
• Analytics & Logs: Retained for 12 months

6. Security

6.1 Data Protection Measures

We implement industry-standard security measures, including:

• HTTPS encryption for all web transmissions
• Secure password hashing for authentication
• JWT tokens for portal access
• Regular security audits and updates
• Firewall protection
• Database encryption

6.2 Your Responsibility

• Keep your license token confidential
• Do not share your login credentials
• Secure your device
• Report suspicious activity immediately

7. Your Privacy Rights

7.1 Access & Correction

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request a copy of your data in a portable format

7.2 Opt-Out of Communications

You may unsubscribe from:

• Marketing and promotional emails (unsubscribe link provided in each email)
• Non-essential notifications

Note: We will continue to send transactional emails (license alerts, support responses)

7.3 How to Submit Requests

Email your request to: fortunemasterstrading@gmail.com

Include:

• Your name and account details
• Clear description of what you're requesting
• We will respond within 30 days

8. Cookies & Tracking

8.1 Types of Cookies

• Essential Cookies: Required for login and portal functionality
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Track site usage to improve our service
• Marketing Cookies: Track conversion and effectiveness of campaigns

8.2 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to refuse cookies. Disabling cookies may affect portal functionality.

9. Third-Party Links

Our website and documentation may contain links to third-party websites (brokers, VPS providers, etc.). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes take effect immediately upon posting.

11. Contact Us

If you have questions about this Privacy Policy or your personal information:

Email: fortunemasterstrading@gmail.com

Response Time: We aim to respond within 7-10 business days

12. Your Consent

By using FM Profit in a Box, you consent to our collection, use, and sharing of information as described in this Privacy Policy.